Legislation, Standards and Codes of Practice Exam

Welcome to your Legislation, Standards and Codes of Practice Exam

When conducting a demonstration or an explanation the instructor should:

Speak as slowly and loudly as they can

Speak in their natural voice with variations and modulation in tones volume and speed of delivery

Speak quickly in order to get as much information as possible in the time available

None

A practical demonstration of driving skills should be conducted:

According to the performance of the trainees

Every trainee should be treated the same

With an appropriate commentary

None

The correct sequence for practical training is:

Easier skills are taught before moving on to more difficult skills

Easier and more difficult skills should be taught alternatively

The more difficult skills should be taught first because they may include easier skills. This will save time

None

When conducting a practical demonstration the instructor will ensure that it lasts:

Approximately a quarter of the allocated lesson time

Of sufficient length to accurately demonstrate the performance required

Approximately 15 minutes

None

An instructor should confirm that trainees are achieving understanding:

At the end of the lesson

At the end of each stage of the lesson

At any stage during the lesson when required

None

A lift truck instructors ‘EXPLANATION’ of a new skill to his / her trainee operator must be concise, accurate in a logical sequence and:

Be restricted to no more than 20% of the allocated lesson time

Be strictly confined to the content of the lesson objective

Must be at least fifteen (15) minutes duration

None

A course of basic training for a lift truck operator should consist mainly of:

Practical training

Theoretical training

Equal amounts of practical and theoretical training

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When creating a course for novice lift truck operators an instructor must first establish:

The aims and objectives

The block syllabus

A timetable

None

Before allowing a trainee lift truck operator to ‘PRACTICE’ a new practical skill for the first time, an instructor should:

Revise a previously taught subject or skill

Give precise instructions on what is required of the trainee

Summarise the main points of the lesson

None

Before introducing trainees to a new lesson subject, a lift truck instructor should link to, revise and confirm their knowledge of a previously taught subject or skill. The lesson revised should be:

The immediate previous lesson on the training programme

A subject or skill which the trainees have had difficulty in understanding or accomplishing

Relevant to the new lesson objective

None

An instructor will prepare a lesson plan to ensure that the key learning points have been identified and will:

Ensure it is written out in full detail and use it

Not use it in order to impress the trainees

Use the lesson plan as a memory aid, containing a few headings and subheadings for each stage as necessary

None

A practical demonstration of driving skills should last:

Of sufficient length to clearly demonstrate the performance required

Approximately a quarter of the allocated lesson time

Approximately 15 minutes

None

Having explained and demonstrated a new skill to a trainee lift truck operator, the instructor should:

Confirm, summarise the main points and look forward to the next lesson

Allow the trainees to practice unsupervised until a reasonable standard of operating has been achieved

Give precise instructions with regard to what is required before allowing the trainees to practice under supervision

None

The most accurate definition of ‘OBJECTIVE’ is:

The title of the lesson

The expected final behaviour of the candidate by the end of the lesson

The learning points of the previous lesson

None

The use of humour during a lesson:

Should be used wherever the instructor can think of a funny story

Should be used only when directly relevant

Can be used whenever the class look bored, distracted or in lacking attention

None

During the conduct of a practical lift truck training lesson, when should the instructor ‘CONFIRM’ that the trainee(s) is/are making satisfactory progress?

Only at the end of each ‘stage’ of the lesson

Only at the end of the lesson

Where appropriate as the lesson progresses

None

When delivering a demonstration of practical skills to trainee operators and instructor should provide a demonstration:

As often as the trainees require in order to understand the skill

Once using the incorrect techniques, followed by a further demonstration using only the correct techniques

One complete demonstration free from technical error

None

When asking questions of the trainees the instructor should ask questions:

Spread evenly across the whole class

Mainly of the trainees who are struggling in order to improve their confidence

Mainly of the intelligent trainees

None

Ideally, during the presentation of a basic practical skills lesson, an instructors ‘EXPLANATION’ of the key learning points should be carried out:

After the skill has been demonstrated

Before the skill has been demonstrated

Only whilst the skill is being demonstrated

None

A lift truck instructors ‘DEMONSTRATION’ of a particular operation/driving skill must accurately reflect the correct standard to be achieved and be:

Conducted silently in order not to distract the trainee(s)

Accompanied by a commentary correctly timed to precede or co-ordinate with the skill action being shown

Conducted after the trainee(s) have practised a new skill so that any weaknesses may be highlighted

None

When introducing a new skill to trainee operators, the instructor should:

Reflect on skills already taught

Confine themselves to the new skill being taught

Include future skills to be learnt

None

When using a question and answer technique the instructor should:

Pose the question to the whole class, pause, and then nominate one of the trainees to provide the answer

Pose the question to the whole class and wait for one of the trainees to give an answer

Pose the question directly to one of the trainees

None

If a trainee misunderstands the instructions being given, the instructor should:

Keep repeating the instructions until the trainee gets it right

Rephrase the instruction using terms which the trainee understands

Leave the task until later and move onto something easier

None

Whilst confirming during the conduct of a lift truck training lesson, the instructor should ask questions:

After first nominating the trainee who is required to answer

Before nominating the trainee who is required to answer

Phrased to require only a yes / no answer

None

Whilst conducting practical training periods, a competent lift truck instructor should:

Adjust the amount of explanation and assistance to the requirements of each trainee

Make sure that the identical amount of explanation and assistance is given to each trainee

Talk as little as possible in order not to distract the trainee(s)

None

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